Projects / Cerb


Cerb is a fast and flexible Web-based platform for business collaboration and automation. It helps you remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share expert knowledge, and otherwise execute efficiently.

Operating Systems

RSS Recent releases

Release Notes: This major update includes 106 new features. Virtual Attendants can run actions in response to any record fields changing. Full-text searches are more efficient. Worklist exports are streamed efficiently to avoid memory limits and timeouts. The 'Execute an HTTP request' action in Virtual Attendants can include headers. The Virtual Attendant simulator only shows fields that are used in the current behavior. Dashboards can display up to four columns. Support Center ticket worklists can display any fields. Administrators can set passwords for other workers. Worker password hashes are salted.

Release Notes: This maintenance update includes 10 improvements. It improves the performance and relevancy of quick searches on message contents, fixes an issue whereby multibyte characters could appear corrupted in HTML previews, fixes an issue whereby Ajax requests were sent twice when reordering dashboard widgets, adds a "message_headers" placeholder to snippets and Virtual Attendants, fixes a PHP segfault issue in the mail parser on CentOS, and fixes an "out of memory" error when quoting very large messages.

Release Notes: This maintenance update includes 20 improvements. It implements the ability to create and retrieve activity log data in the REST API and the ability to retrieve groups and buckets in the REST API. Permalink URLs were improved by Romanizing accented and non-Latin characters instead of removing them. Worker relay replies were removed by removing leading blank lines. A problem with temporary files being left on the disk was fixed. An issue where a malformed From: header could prevent incoming messages from processing was fixed. A broken loading image when URL rewriting is disabled was fixed.

Release Notes: This maintenance update includes 23 improvements. It improves the performance and relevancy of fulltext searches by automatically detecting and quoting punctuated terms like email addresses, domains, URLs, IPs, and phone numbers. Phrase searches have stop words removed to improve matching. It implements 'OR' matching in quick search filters. Implements multiple line support for code formatting in the HTML editor. Fixes an issue where UTF-8 characters could become corrupted while displaying original_message.html attachments. Fixes an issue with drag reordering on workspace widgets.

  •  11 Feb 2014 23:51

    Release Notes: This maintenance update includes 11 improvements. Tickets may be opened without specifying recipients. An updated field has been added to snippet records. The global search menu is accessible by vision-impaired users with the TAB key. Popup windows can be resized, and they are constrained by the window height. Logo and favicon URLs are validated in setup before saving changes. An issue that prevented the drag reordering of pages and tabs has been fixed. An issue with some conditions showing up blank on "New message on a watched conversation" events has been fixed.

    RSS Recent comments

    26 Mar 2013 20:01 jstanden Thumbs up

    @g2mk Thanks for summarizing our licensing information! I'll edit the record to use the 'commercial' tag.

    The editors tend to filter out pricing information in the descriptions (which makes perfect sense). It's front and center on our website. As you've mentioned, the software defaults to a single seat at no cost, and that's a perpetual license that will never expire. By filling out the quick intro survey after installation we bump that to 3 seats at zero cost -- and that contact information is just used to keep in touch about new project updates. We offer higher seat licenses at no cost to charities and open source projects. For commercial/educational/government use, we have paid seats. The license is perpetual, so the right to use the versions you've paid for will never expire. Seats may be renewed annually to provide a combination of support and software updates.

    26 Mar 2013 19:52 jstanden Thumbs up

    @simog Hi there. From the project information on the right, you'll notice that we've maintained a record here for 11 years. Our project is commercial open source. The full source code is on GitHub under a permissive license, which has always been permitted here. The brand on Freshmeat changing to _Freecode_ is very recent compared to how long we've used the site, but I believe that their use of 'free' continues to refer to liberty and not zero cost.

    20 Feb 2013 08:54 aamoruso Thumbs down

    The software is very nice indeed, but sadly it isn't a free one. It's commercial open source.

    01 Feb 2013 19:13 g2mk Thumbs down

    Tagging this kind of software as commercial (or something) would allow to save some time... Here is (below) essential - but unfortunately not quite easy to find - licensing information:

    "Seats determine the maximum number of workers that can use the software at the same time."


    In the final step of the installer you are given the opportunity to introduce yourself to the Cerb development team in exchange for a free 3 seat (simultaneous workers) license to help you get started. There are no strings attached. This free license provides full functionality, with no expiration, but it does not include future updates. We hope that you find the software useful, and we’re looking forward to growing along with you.

    If you choose not to register your copy of Cerb then the software will default to Free Mode which is limited to a single seat but has no other restrictions.

    Complete the short survey in exchange for your free license and then click the Register button."

    26 Jan 2013 22:02 simog Thumbs down

    This site is called freecode. Not free advertising for your paid application.


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